AI for Hospitality. Built for People.
Empowering industry professionals with AI agents to unlock their full potential.
Hoteliers and AI agents tap the central source for hospitality expertise.
AI assistants trained for specific roles give hotel teams superpowers.
Industry experts monetize insights and skills via AI twins.
Tech providers embed agents as expert users and product ambassadors.
Guest Relations virtual assistance from inHotel was quick to setup to provide responses to guests' inquiries 24/7. It helps automate routine tasks, saving us time and energy. As a result we see that hotel operations become more efficient, enhancing guest satisfaction.
Depuis que nous avons pris l'assistant pour notre site web, je reçois beaucoup moins de mails et d'appels pour des renseignements sur notre hôtel/restaurant. Grâce à lui, mon équipe de salle est moins dérangée pendant le service. Cela m'a également permis de me libérer du temps pour mieux me concentrer sur mon travail de cuisinier.
Francesca was a joy to deploy. She learned from nearly 1,000 EHL web pages and integrated seamlessly into our summit site. Throughout the planning stages, it was easy to keep her knowledge up to date, which meant participants got instant answers and our team stayed focused on delivering a great event. The inHotel team was a pleasure to work with throughout.
A terrific aid for hoteliers for ensuring staff are always aware of what they can and cannot do. Also a perfect solution for helping secure direct bookings quickly and easily 24/7. This is a game changer for the hotel industry.
Less Busywork, More Impact for Managers
Improve decision-making with AI agents that instantly tap tens of thousands of industry best-practice resources, apply brand standards, optimize SOPs, and debate strategies in structured meetings.
Agents can be AI team assistants or personas of your employees and consultants, bringing your human network's insights into automated meetings and workflows.
By automating research and leveraging digitized skills, your management team can act faster, reduce manual effort, and avoid preventable errors.
Guest Relations Assistant
Overwhelmed by guest inquiries? Struggling to keep up with 24/7 communication and instant response expectations? You're not alone. 70% of guests demand instant answers and prefer chatbots for simple inquiries, 33% abandon hotels due to poor customer support, while a positive experience is 10 times more likely to make them loyal advocates and increase direct bookings by 20%. Meeting these expectations, however, is hard with constrained staff.
Your Guest Relations AI Assistant trained with the skill to operate like a website chatbot delivers the desired experience, pressure-free.
- Human quality multilingual conversations
- Respects local cultural norms
- Promotes hotel's strengths
- Smart email contact form
- Effortless self-service setup
- Essentials FREE, forever
The assistant contextually adjusts its behavior as it interacts with:
- Dynamic pricing: Negotiate rates, guided by the AI Revenue Assistant's market, competitor, and PMS data.
- Trust recovery: Respond to complaints by leveraging the F&B AI Assistant's "surprise & delight" suggestions.
- Proactive reporting: Share guest insights with the GM Assistant for decision-making in morning meetings.
- Continuously learning from feedback and industry peers, ensuring your guest service stays ahead of the curve.
Openness Drives Excellence
Innovation in hospitality is on the horizon, and it starts with open knowledge exchange. History has shown that shared information fuels progress – from the creation of language and the printing press to the rise of the Internet and open-source platforms.
In hospitality, there’s incredible potential waiting to be unlocked. Imagine a world where hotel operators openly collaborate to enhance operating procedures, share best practices and experiences with suppliers, and build a stronger community.
This future is within reach!
We invite you to join the open Hotel AI community and unlock the potential of your business and the industry together. Learn more
