CONSULTANT PARTNERSHIP AGREEMENT
Version 2024-12
This Agreement is made and entered into as of `contract_effective_date`, by and between:
InHotel SĂ rl, a company registered in Geneva, Switzerland, with registration number CHE-422.551.960, having its principal office at Chemin de Bonvent 32, 1218 Le Grand-Saconnex ("InHotel"), and
`contract_registered_company_name`, a company with its registered office at `contract_registered_company_address` (“Consultant").
WHEREAS, InHotel SĂ rl provides a software platform for the hospitality industry and desires to expand its customer base through independent consultants; and
WHEREAS, Consultant desires to offer InHotel's platform to its clients and earn commissions for successful sales and ongoing support.
NOW, THEREFORE, in consideration of the foregoing premises and the mutual covenants contained herein, the parties agree as follows:
1. Definitions
"Content": Any and all materials contributed by the Consultant, including but not limited to documentation, FAQs, case studies, articles, presentations, audio files, video files, and transcriptions.
"Free Content": Content designated by InHotel as accessible to all platform users without paid subscription requirements.
“Gross Negligence” shall mean a severe deviation from the standard of care that a reasonable person would exercise under similar circumstances, demonstrating a reckless disregard for the consequences of their actions.
"Platform" shall mean the InHotel AI Assistant, including all related software, websites, applications, databases, user interfaces, documentation, APIs, and associated services provided by InHotel and its integrated partners, which together constitute the system for delivering the services described in this Agreement.
"Premium Content": Content classified by InHotel as Standard, Premium, or Ultimate, accessible to platform users based on their respective subscription tiers.
2. Term and Territory
This Agreement shall be effective as of the date first written above and shall continue for a term of one (1) year. Thereafter, it shall automatically renew for successive one-year terms unless either party provides written notice of termination at least sixty (60) days prior to the end of the then-current term.
The territory covered by this Agreement is global.
Consultants will remain in the program as long as the sales generated by their customers, either through sales or mentoring, exceed zero within the past six (6) months. If no activity is generated for more than six months, this Agreement will automatically terminate.
3. Knowledge Content Contribution
3.1 Representations and Warranties
The Consultant represents and warrants that any materials, documents, or other content uploaded to the InHotel platform under their account:
- Ownership or Authorization: Have been authored solely by the Consultant or that the Consultant holds all necessary rights, licenses, and permissions required for their distribution, use, and publication.
- Non-Infringement: Do not infringe upon any intellectual property rights, including but not limited to copyrights, trademarks, or proprietary rights of any third party.
- Harmful or Illegal Content: Do not contain any content that is harmful, offensive, illegal, defamatory, or otherwise violates any laws, regulations, or InHotel’s acceptable use policies.
- Prohibition of Personally Identifiable Information (PII) and Other Sensitive Details: Do not include PII or other sensitive information, such as names, addresses, phone numbers, email addresses, payment card details, social security numbers, personal preferences, or other data protected under privacy laws.
- Prohibition of Advertising Content: Do not include advertising material or promotional statements for specific products, services, or brands. Consultants may reference products or systems relevant to the knowledge content (e.g., describing how to perform specific actions using a branded system), but the Content must not be designed to market or promote specific products or services.
3.2 Contribution and Classification
InHotel enables Consultants to classify their uploaded content into the following tiers:
The Discover (Free) tier allows Consultants to showcase their thought leadership to the widest audience on the InHotel platform. Content in this tier is accessible to all platform customers, regardless of their subscription plan, enabling Consultants to establish their expertise, gain visibility, and expand their professional influence across the hospitality industry.
Participation in the Discover tier is entirely discretionary. Consultants retain full ownership of their content while granting InHotel a perpetual, royalty-free, non-exclusive license to use, distribute, and display the content on the platform. This license ensures that content remains available to inspire and educate a broad audience, positioning Consultants as leaders in their fields.
Premium content is accessible to platform customers based on their subscription tier (Standard, Premium, or Ultimate). Consultants retain full ownership of their Premium content and grant InHotel a non-exclusive license to use, distribute, and display the content for the duration of this Agreement.
Consultants retain full control over the classification of their contributions, ensuring their content aligns with their intended audience and level of exclusivity.
License Terms for All Content: For all tiers, the Consultant grants InHotel a non-exclusive, royalty-free, worldwide license to use the content for purposes directly related to the operation and promotion of the platform and its services. This license remains valid for the duration of the Agreement and for a period of 3 months following its termination, solely for archival or transitional purposes.
The license does not grant InHotel the right to sell or sublicense the content to third parties unless explicitly agreed upon in writing.
3.3 Quality Standards
The Consultant agrees to provide Content that meets the following minimum quality standards:
- Accuracy: Content must be factually accurate and based on reliable sources.
- Clarity: Content must be clearly written and easy to understand for the intended audience.
- Relevance: Content must be relevant to the topics covered by the Platform and useful to its users.
- Up-to-Dateness: Content must be current and reflect the latest best practices and information available.
If Content does not meet these standards, InHotel may request revisions. If such revisions are not adequately addressed within 30 days of notification, InHotel may, in good faith and at its sole discretion, remove or disable access to the Content or take other appropriate action.
3.4 Attribution
All content uploaded by the Consultant will be attributed to them, enhancing their visibility and influence in the hospitality industry.
3.5 Feedback
Human feedback provided by the Consultant on AI-generated responses, such as evaluations (e.g., thumbs up/down), shall be owned by InHotel. This feedback may be used to enhance platform functionality, improve AI performance, and refine response quality.
The Consultant is granted a non-exclusive, royalty-free license to use their own feedback during the term of this Agreement.
4. Knowledge Content Compliance
4.1 Indemnification
The Consultant agrees to indemnify, defend, and hold harmless InHotel, its affiliates, officers, employees, and agents from and against reasonable third-party claims, liabilities, damages, losses, or expenses (including reasonable legal fees) directly arising out of or in connection with:
Failure to Exercise Reasonable Efforts: The Consultant’s failure to exercise reasonable efforts to secure the necessary rights, licenses, or permissions for third-party content included in materials uploaded to the platform.
Intellectual Property Infringement: Claims of copyright, trademark, or other intellectual property infringement resulting solely from the Consultant’s uploaded content, provided that:
- InHotel notifies the Consultant of the claim; and
- The Consultant provides documented evidence of Reasonable Efforts to cure the infringement within 15 calendar days of receiving notice from InHotel.
- In the absence of such documented evidence, InHotel reserves the right to take corrective actions, including the immediate removal of disputed content at its sole discretion and at the Consultant’s expense. Prior consultation with the Consultant will be sought if feasible, but such consultation will not delay removal.
Material Breach of Representations and Warranties: A material breach of the Consultant’s express representations and warranties as stated in this Agreement.
PII or Sensitive Data Violations: The uploading or sharing of personally identifiable information (PII) or other sensitive data in violation of this Agreement, applicable privacy laws, or InHotel’s platform policies, provided that such liability shall apply only if the Consultant has failed to exercise Reasonable Efforts to prevent such violations.
4.2 Reasonable Efforts Standard
For the purposes of this Agreement, "reasonable efforts" to secure the necessary rights, licenses, or permissions for third-party content shall mean that the Consultant has undertaken the following steps, as applicable:
- For Textual Content: Conducted a reasonable search for existing copyrights, including searches of Copyright Office records and online searches using relevant keywords.
- For Images, Videos, and Audio: Conducted a reasonable search for existing copyrights, including searches of stock media websites, image search engines with usage rights filters, and other relevant databases.
- For All Content: Obtained written permission from the copyright holder or a duly authorized representative.
- Used content clearly marked as being in the public domain or licensed under a Creative Commons license (or similar license) with appropriate attribution and adherence to the license terms.
- Clearly attributed any third-party content used under a recognized exception to copyright, such as fair use/fair dealing, and maintained records of the justification for such use.
- Implemented and maintained a documented internal review process for content submissions by faculty and students, which includes a review for potential copyright infringement.
The Consultant shall be deemed to have exercised reasonable efforts if they acted in good faith and based on a reasonable interpretation of applicable copyright law and the guidelines set forth in this Agreement.
4.3 Liability Cap
Notwithstanding anything to the contrary in this Agreement, the Consultant’s liability under Section 4.1 (Intellectual Property Infringement) shall be as follows:
- If the Consultant provides documented evidence of having undertaken Reasonable Efforts as defined in Section 4.2, the Consultant’s liability for Losses arising from any single claim of intellectual property infringement shall be capped at EUR 100,000. For multiple related claims arising from the same infringing Content or a series of similar infringing Content, the Consultant’s aggregate liability shall be capped at EUR 200,000.
- If the Consultant fails to provide documented evidence of having undertaken Reasonable Efforts as defined in Section 4.2, there shall be no cap on the Consultant’s liability for Losses arising from intellectual property infringement. In such cases, the Consultant shall be liable for all actual damages proven by a third party through legal proceedings or a mutually agreed resolution process.
- Notwithstanding subsections (a) and (b) above, there shall be no cap on the Consultant’s liability for Losses arising from gross negligence or willful misconduct in relation to intellectual property infringement.
4.4 Cooperation with Investigations and Takedown Requests
Investigation Cooperation: The Consultant agrees to fully cooperate with any investigations conducted by InHotel or authorized third parties into alleged copyright, intellectual property infringements, or other violations of this Agreement. This cooperation includes providing relevant information, documentation, or other materials as reasonably requested by InHotel.
Takedown Requests: The Consultant agrees to comply with takedown requests for any content found to be in violation of applicable laws, regulations, or InHotel’s policies, within 5 business days.
4.5 Repeat Infringer Policy
Consultants who repeatedly upload infringing or prohibited content will face account suspension or termination by InHotel, acting in good faith, provided that InHotel provides written notice to the Consultant specifying the alleged violations and provides the Consultant with a reasonable opportunity, not less than 15 calendar days, to provide a written response before taking any action. Repeat infringements are defined as more than two verified instances of copyright violations, privacy law breaches, or other policy violations within a 12-month period.
4.6 Removal
InHotel reserves the right, at its sole discretion, to remove or disable access to any materials uploaded by the Consultant that it deems, in good faith, to be in violation of this Agreement, any applicable laws, or InHotel’s acceptable use policies.
Upon termination of this Agreement, all Premium Content owned by the Consultant must be removed from the platform, while Free Content may remain accessible in perpetuity.
In the event that InHotel discontinues the Platform entirely, InHotel will make reasonable efforts to provide Consultants with a copy of their Free Content.
5. Knowledge Content Processing by Third Parties
The Consultant grants InHotel the right to process uploaded content through third-party technologies and service providers integrated with the platform. This includes, but is not limited to:
- Large Language Models (LLMs): Portions of the content may be included in prompts sent to LLMs for powering platform functionality, generating derivative insights, or improving customer experiences.
- Third-Party Tools and Skill Providers: Content may also be processed by third-party tools or skill providers integrated with the platform to enable specific functionalities or deliver value-added services.
Confidentiality and Privacy: InHotel commits to maintaining the confidentiality of processed content and adhering to applicable legal and regulatory standards.
Restricted Use: Content processing by third-party providers is limited to tasks directly related to platform functionality. This does not authorize independent use, redistribution, or commercialization of the Consultant’s content by such providers.
Data Security: InHotel ensures all processing complies with applicable laws, security standards, and privacy policies.
Limited Sharing: The Consultant’s content will not be shared directly with third-party providers except as necessary to deliver platform functionality.
InHotel will provide reasonable notice to Consultants of any significant changes to the third-party providers used for content processing.
6. Branding
Consultants can personalize the appearance of the AI assistants they mentor by including their avatar picture and nickname alongside the assistant's name.
7. Eligible Customer Relationships
Sales: A customer relationship is considered eligible for sales commissions when the customer identifies the consultant as their partner at the time of purchase in the customer portal.
Mentoring: A customer relationship is considered eligible for mentoring commissions when the customer explicitly selects the consultant as a mentor for their assistant in the customer portal.
Each customer can only have one Consultant associated with each of their AI Assistants.
8. Commission Structure
Consultant will earn commissions based on the following three-component structure:
8.1 Sales Commission
Incentivizes new customer acquisition, continued sales, and upsell.
Applies to all sales orders by customers that the Consultant introduced to an InHotel assistant.
Consultants earn commissions for two (2) years from the customer’s initial assistant plan purchase. A new assistant purchase or plan upgrade resets the two-year period, while plan extensions do not.
Calculated using the formula:
sales_commission_multiplier * (exp(power(monthly_sales * 12 / max_annual_sales_target, commission_steepness)) - 1) / 100
Commission Rate: Ranges from 0% to 20%, increasing with higher monthly sales volume. This structure provides a gradually increasing commission rate for every dollar of the customer's revenue, offering consultants greater rewards as they drive more business.
Payout: Calculated monthly and paid out within 15 days of the following month.
Refer to the example template for a specific commission calculation example. You can clone it to model your own estimates.
8.2 Mentoring Commission
Incentivizes customer success and retention.
Applies when the Consultant actively mentors an AI assistant for the full calendar month. Active mentoring includes overseeing the assistant's activity, monitoring for low-quality responses, and making necessary adjustments to the assistant's configuration to address any detected issues. Additionally, consultants should provide ongoing guidance to the customer on maximizing the AI assistant's value and promptly report potential software bugs or issues to InHotel.
Calculated using the formula:
mentoring_commission_multiplier * (exp(power(monthly_sales * 12 / max_annual_sales_target, commission_steepness)) - 1) / 100
Commission Rate: Ranges from 0% to 20%, depending on monthly sales volume.
Payout: Calculated monthly and paid out within 15 days of the following month.
8.3 Community Commission
Incentivizes contributions to the hotel AI community, rewarding active contributions that expand the total addressable market for InHotel and all affiliates.
Calculated based on a monthly survey of active partners where they vote for the top 5 community contributors. InHotel reserves the right to finalize the implementation of this survey no later than June 30, 2025. Until the survey is implemented, Community Commission payouts may be determined at InHotel's discretion based on documented contributions by consultants.
Commission Rate: Up to 3% per partner, based on peer ranking and votes received. Total available community commission is up to 5%.
Payout: Commissions are awarded to the top 5 contributors for the previous month and paid out within 15 days of the following month.
8.4 General Commission Rules
Commissions are cumulative and progressive based on sales volume.
Commissions are calculated on net payments, excluding VAT. Note: Customer-applied discounts, including special onboarding discounts, will reduce commission payouts.
The total commission percentage (Sales + Mentoring + Community) ranges from 0% to a maximum of 43%, depending on performance.
Constants for Commission Calculations (2025):
- Commission Steepness: 0.122
- Sales Commission Multiplier: 11.65
- Mentoring Commission Multiplier: 11.65
- Max Annual Sales Target: €600,000
InHotel reserves the right to adjust the constants for 2026 and beyond at its sole discretion, with a minimum of 60 days’ written notice.
9. Discount Coupons
Consultants may request 5%, 10%, 15%, and 20% discount coupons from InHotel solely for special customer acquisition campaigns.
The use of discount coupons will reduce the customer revenue and thus affect the commissions and net payment amounts.
10. Payment Terms
The sales cycle for commission calculation purposes is a calendar month.
Commission payments are based on net sales amounts, excluding customer-applied discounts, VAT, and other taxes, and are made within 15 days following the end of each month.
To streamline billing reconciliations, InHotel will defer payouts until the Consultant’s accrued commissions exceed a minimum threshold of EUR 100. Unpaid commissions will continue to accrue month-over-month until the total exceeds the EUR 100 threshold. Once the accrued amount surpasses EUR 100, the total accumulated amount will be paid out in the next monthly payout cycle.
Upon termination of this Agreement, any remaining accrued commissions, regardless of the amount, will be paid out within 30 days following the termination date.
11. Additional Terms and Conditions
Marketing and Branding: Consultants are encouraged to represent InHotel in a professional and ethical manner. If applicable, they agree to adhere to brand guidelines provided by InHotel.
Confidentiality: Both parties agree to treat all proprietary data, business strategies, and other non-public information disclosed during the course of this Agreement as confidential. Such information shall not be disclosed to third parties without prior written consent, except as required by law.
Privacy: Both parties agree to adhere to GDPR-compliant data handling practices.
Non-Disclosure of Insights: Consultants are prohibited from leveraging insights, strategies, or knowledge gained through this partnership with InHotel for the benefit of other platforms, competitors, or similar service providers.
Termination: Either party may terminate this Agreement with thirty (30) days' written notice for cause or convenience. Upon termination, the Consultant will only be entitled to commissions for sales completed and mentoring services provided up to the termination date. Commissions for customers acquired prior to termination will cease entirely upon termination, and no future commissions will be paid for those customers. All obligations related to this Agreement must be resolved prior to the final commission payout, which will be made within 30 days of the termination date.
Amendments: InHotel reserves the right to adjust commission parameters for future periods. Any amendments to this Agreement or introduction of new terms after December 31, 2025, will include a minimum notification period of three months, explicitly until March 31, 2026. During this period, Consultants have the option to review the new terms and, if they choose, opt out of the partnership without any penalties. Existing commission payouts will continue for the notification period to ensure a smooth transition.
Warranties and Disclaimers: InHotel makes no warranties, express or implied, regarding the platform's performance or the accuracy of commission calculations. Consultants are responsible for ensuring that their activities and use of InHotel’s platform comply with all applicable local laws and regulations.
Waiver: No failure or delay by either Party in exercising any right, power, or privilege under this Agreement shall operate as a waiver thereof, nor shall any single or partial exercise of any right, power, or privilege preclude any other or further exercise thereof or the exercise of any other right, power, or privilege.
Assignment: This Agreement may not be assigned or transferred by either Party without the prior written consent of the other Party, except in the case of a merger, acquisition, or sale of substantially all assets of a Party, where the assignee agrees in writing to be bound by the terms of this Agreement. This Agreement shall be binding upon and inure to the benefit of the Parties and their respective legal successors and permitted assigns.
Entire Agreement: This Agreement constitutes the entire agreement between the parties concerning the subject matter and supersedes all prior communications, representations, or agreements.
Limitation of Liability: InHotel's liability under this Agreement is limited to direct damages and shall not exceed the total commissions paid to the Consultant in the preceding twelve (12) months. InHotel shall not be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits or business opportunities. InHotel disclaims liability for any data breaches, unauthorized access, or misuse of content arising from third-party technologies or service providers integrated with the platform, provided such breaches are beyond InHotel’s reasonable control and occur despite adherence to industry-standard security measures.
Force Majeure: Neither party shall be liable for any failure to perform its obligations if such failure results from circumstances beyond its reasonable control, including natural disasters, pandemics, war, or other unforeseeable events. The affected party shall notify the other party as soon as possible and use reasonable efforts to mitigate the effects.
Governing Law: This Agreement shall be governed by and construed in accordance with the laws of Switzerland. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of Geneva, Switzerland.
Dispute Resolution: Any disputes arising out of or in connection with this Agreement shall be resolved through binding arbitration. The arbitration shall be conducted in accordance with the rules of the Swiss Arbitration Association (SAA). The arbitration shall take place in Geneva, Switzerland, under Swiss law.
Notices: Any notices required or permitted under this Agreement shall be in writing and sent to the respective addresses of the parties as stated above. Notices may also be sent via email to the email addresses provided by each party upon execution of this Agreement.
12. Agreement and Consent
This Agreement may be executed electronically, and the Parties agree that electronic consent through the "I Agree" button shall be considered as valid and binding as physical signatures.
InHotel SĂ rl
Name: Jan Popovic
Title: CEO
Date: `contract_current_date`
`contract_registered_company_name`
Name: `contract_signatory_name`
Title: `contract_signatory_title`
Date: `contract_current_date`
By clicking 'I Agree,' you confirm that you have read, understood, and agree to the terms of this Agreement. This electronic action constitutes acknowledgment of binding legal obligations under the laws of Switzerland.