Overview

Summary

Hotel Identification

Hotel name
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Hotel code
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Description

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The hotel description helps the assistants correctly understand the context in which they operate.

Hotel description

Localization

Hotel address
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The hotel's physical address helps the assistants accurately orient themselves in the physical world for nearby attractions, directions, and more.

Hotel address
Time Zone
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Knowing the time zone aligns your assistants with the property's time context, ensuring accurate interpretation of terms like yesterday, this morning, or next weekend.

Currency

Enhance the assistants' ability to interpret price-related queries..

Primary Contact

First name
Last name
Job title
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Work email
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Identity

Websites

Your assistants learn about your hotel from the websites specified below.
Train
Training...
Trained
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Knowledge Summary
knowledge summary

Standards

Star Rating

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star_rate
star_rate
star_rate
star_rate
star_rate
star_rate
star
star
star
star
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star
star
star
star
Star rating description

Service Standards

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Features

To help the AI assistants understand your environment, please list the hotel's most notable features you'd like them to be aware of.

Hotel Size

Number of guest rooms and suites (combined)
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Culture

Local Culture and Practices

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Awareness of local customs, etiquette, and cultural practices ensures that AI assistants deliver culturally sensitive responses, respecting regional nuances and enabling appropriate interactions with employees and guests.

Get inspired by real-world examples of cultural nuances in the community forum.

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Videos

The assistants can learn from video content, for example instructional videos.
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Business Plan

Objectives

Business Priorities

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Define the high-level themes and priorities for your hotel to provide your AI assistants and staff, who communicate with their assistants, with a strategic direction to follow in their day-to-day decisions, ensuring alignment with your overarching business goals. This will help your human+AI team stay focused on what matters most and drive consistent actions across the entire operation.

Concept

Concept

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By outlining your hotel's long-term vision and core mission, including the theme, target market, brand values, and unique selling points, you empower AI assistants to directly support your strategic goals. This ensures the AI suggestions align with your hotel's identity, resonate with your team and guests, and ultimately contribute to achieving your desired long term outcomes.

Get inspired by community examples of concepts.

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Tools

Integrations

Integrating external systems enables your AI assistant to seamlessly work with your data, incorporate connected apps into workflows, and significantly enhance its ability to automate complex tasks while delivering smarter and more informed insights.

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Select the systems used in your hotel from the list below.

Is your favorite app not listed?

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Request Integration
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Support

Documentation

Assistants documentation references.

Community

Join these open communities to exchange ideas, gain insights from fellow hoteliers, and access support from the InHotel team.

Bugs

Report any issues in the Reddit InHotel community, tagged with the #bug flair. For issues with confidential details, email us at support@inhotel.io.
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Feature Requests

Share improvement ideas in the r/inhotel community, tagging your post with the #feature-request flair.
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