AI for Hospitality. Built for People.

Empowering industry professionals with AI agents to unlock their full potential.

Hoteliers and AI agents tap the central source for hospitality expertise.

AI assistants trained for specific roles give hotel teams superpowers.

Industry experts monetize insights and skills via AI twins.

Tech providers embed agents as expert users and product ambassadors.

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Expert Resources

Assistants for every role

Reduce staffing burdens by deploying AI agents trained for specific roles to share knowledge, offer suggestions, streamline day-to-day tasks, and interact with your team and other AI agents of your technology providers, partners, and guests.

Guest Relations virtual assistance from inHotel was quick to setup to provide responses to guests' inquiries 24/7. It helps automate routine tasks, saving us time and energy. As a result we see that hotel operations become more efficient, enhancing guest satisfaction.

Bohuslav Machacek
Director of Revenue
Hermitage Hotel Prague

Depuis que nous avons pris l'assistant pour notre site web, je reçois beaucoup moins de mails et d'appels pour des renseignements sur notre hôtel/restaurant. Grâce à lui, mon équipe de salle est moins dérangée pendant le service. Cela m'a également permis de me libérer du temps pour mieux me concentrer sur mon travail de cuisinier.

Damien Lanza
Chef
Hôtel & Restaurant La Croix d'Or

A terrific aid for hoteliers for ensuring staff are always aware of what they can and cannot do. Also a perfect solution for helping secure direct bookings quickly and easily 24/7. This is a game changer for the hotel industry.

Martin Rosenberg
Chairman & CEO
Overseasinfo.tv

Staff Assistant

Traditional search delivers broad, outdated, irrelevant, or ad-biased results. Internal documents are often hard to find, causing inefficiencies and risking service quality and compliance.

Imagine a world where your new housekeeper instantly accesses all necessary information, from guest handling to emergency procedures. Where your receptionist quickly checks if writing down a credit card number is okay. Where your entire team boosts productivity and aligns with industry and brand standards.

Your Staff AI Assistant delivers search results tailored to your hotel's unique situation.

  • Combines the knowledge of an LLM, ads-free web search, hospitality experts, and your teams' data
  • Adapts responses to your hotel's setup, concept, and business priorities
  • Encourages compliance with GDPR, CSRD, PCI DSS, etc.
  • Speaks your employees' languages
  • Effortless self-service setup
  • Forever FREE plan

Guest Relations Assistant

Overwhelmed by guest inquiries? Struggling to keep up with 24/7 communication and instant response expectations? You're not alone. 70% of guests demand instant answers and prefer chatbots for simple inquiries, 33% abandon hotels due to poor customer support, while a positive experience is 10 times more likely to make them loyal advocates and increase direct bookings by 20%. Meeting these expectations, however, is hard with constrained staff.

Your Guest Relations AI Assistant trained with the skill to operate like a website chatbot delivers the desired experience, pressure-free.

  • Human quality multilingual conversations
  • Respects local cultural norms
  • Promotes hotel's strengths
  • Smart email contact form
  • Effortless self-service setup
  • Essentials FREE, forever

The assistant contextually adjusts its behavior as it interacts with:

Guest Relations Assistant static demo chat widget image
Powered by your website content, FAQs, hotel directory, and weather forecast, the assistant personalizes guest experiences and answers inquiries, leading to increased satisfaction and direct bookings.
Guest Relations Assistant static demo staff chat widget image
Leveraging its insights from guest conversations, the assistant goes beyond status updates by facilitating brainstorming sessions with your team to identify improvement opportunities.
Guest Relations API
The assistant offers APIs that enable its real-time collaboration with other AI agents and various hotel systems, leveraging their unique capabilities for AI-augmented guest service.
Imagine:
  • Dynamic pricing: Negotiate rates, guided by the AI Revenue Assistant's market, competitor, and PMS data.
  • Trust recovery: Respond to complaints by leveraging the F&B AI Assistant's "surprise & delight" suggestions.
  • Proactive reporting: Share guest insights with the GM Assistant for decision-making in morning meetings.
  • Continuously learning from feedback and industry peers, ensuring your guest service stays ahead of the curve.

Openness Drives Excellence

Innovation in hospitality is on the horizon, and it starts with open knowledge exchange. History has shown that shared information fuels progress – from the creation of language and the printing press to the rise of the Internet and open-source platforms.

In hospitality, there’s incredible potential waiting to be unlocked. Imagine a world where hotel operators openly collaborate to enhance operating procedures, share best practices and experiences with suppliers, and build a stronger community.

This future is within reach!

We invite you to join the open Hotel AI community and unlock the potential of your business and the industry together. Learn more