Hotel AI Assistants

Transform operations for 10X ease and performance.

Hire virtual assistants specifically designed for hospitality. They complement your team by navigating complex technology and processes, acting as a knowledge base and a gateway to industry best practices—saving your team valuable time and providing 24x7 coverage.

Search

Search the web, LLMs (e.g., ChatGPT), industry expert content, and your own policies and SOPs for highly relevant advice, bringing best practices directly to your team.

Own Data

Leverage your hotel’s data resources for informed recommendations and decision-making.

Flexible Tools

Adopt a flexible mix of your hotel’s technologies and cutting-edge apps tailored to hospitality, with our multi-agent system supporting both in-house and third-party solutions.

Human Oversight

AI mentored by your trusted human consultants, ensuring quality and alignment.

Hotel Operator

Global Wisdom Customized To Local Context & Own Data
Reduced Staffing Burden
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Hoteliers access industry-wide wisdom tailored to their unique contexts and data, ensuring evolving best practices aligned with their vision and goals. They address staffing shortages and enjoy significant efficiencies and boosted profits with a 5-10X ROI.

Empower your employees, so they can focus on delivering exceptional guest experiences.

F&B
F&B
Finance
Finance
GM
GM
HR
HR
Housekeeping
Housekeeping
IT
IT
Marketing
Marketing
Revenue
Revenue
Sales
Sales

Assistants for Every Role

Several roles can benefit from a specialized intelligent companion that streamlines routine tasks, shares knowledge, offers suggestions, and collaborates with your team and other AI companions and bots that you, your guests, and business partners deploy.

Whether you're passionate about creating unforgettable guest experiences, maximizing revenue, or boosting your career, an effective AI teammate can supercharge your efforts.

Guest Relations virtual assistance from InHotel was quick to setup to provide responses to guests' inquiries 24/7. It helps automate routine tasks, saving us time and energy. As a result we see that hotel operations become more efficient, enhancing guest satisfaction.

Bohuslav Machacek
Director of Revenue
Hermitage Hotel Prague

Depuis que nous avons pris l'assistant pour notre site web, je reçois beaucoup moins de mails et d'appels pour des renseignements sur notre hôtel/restaurant. Grâce à lui, mon équipe de salle est moins dérangée pendant le service. Cela m'a également permis de me libérer du temps pour mieux me concentrer sur mon travail de cuisinier.

Damien Lanza
Chef
Hôtel & Restaurant La Croix d'Or

A terrific aid for hoteliers for ensuring staff are always aware of what they can and cannot do. Also a perfect solution for helping secure direct bookings quickly and easily 24/7. This is a game changer for the hotel industry.

Martin Rosenberg
Chairman & CEO
Overseasinfo.tv

Staff Assistant

Hotel teams often face the challenge of finding precise and relevant information quickly, whether it's for policies, operating procedures, guest inquiries, or strategic decisions.

Traditional search tools can yield results that are too broad, outdated, irrelevant, or biased by advertising. Internal documents tend to be hard to find when you need them. This often leads to inefficiencies, frustration and people not following the guidance, risking service quality and compliance degradation.

Imagine a world where your new housekeeper instantly accesses all necessary information, from guest handling to emergency procedures. Where your receptionist quickly checks if writing down a credit card number is okay. Where your entire team aligns with industry and hotel standards, improving decision-making, eliminating waste, and boosting productivity.

Your Staff AI Assistant delivers search results tailored to your hotel's unique situation.

  • Combines the knowledge of a language model, relevance-based web search, hospitality experts, and your teams' shared data
  • Adapts responses to your hotel's setup, concept, and business priorities
  • Compliance guide (code of conduct, GDPR, PCI-DSS, etc.)
  • Speaks your employees' languages
  • Effortless self-service setup
  • Forever FREE plan

Guest Relations Assistant

Overwhelmed by guest inquiries? Struggling to keep up with 24/7 communication and instant response expectations? You're not alone. 70% of guests demand instant answers and prefer chatbots for simple inquiries, 33% abandon hotels due to poor customer support, while a positive experience is 10 times more likely to make them loyal advocates and increase direct bookings by 20%. Meeting these expectations, however, is hard with constrained staff.

Your Guest Relations AI Assistant trained with the skill to operate like a website chatbot delivers the desired experience, pressure-free.

  • Human quality multilingual conversations
  • Respects local cultural norms
  • Promotes hotel's strengths
  • Smart email contact form
  • Effortless self-service setup
  • Essentials FREE, forever

The assistant contextually adjusts its behavior as it interacts with:

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Powered by your website content, FAQs, hotel directory, and weather forecast, the assistant personalizes guest experiences and answers inquiries, leading to increased satisfaction and direct bookings.
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Leveraging its insights from guest conversations, the assistant goes beyond status updates by facilitating brainstorming sessions with your team to identify improvement opportunities.
Guest Relations API
The assistant offers APIs that enable its real-time collaboration with other AI agents and various hotel systems, leveraging their unique capabilities for AI-augmented guest service.
Imagine:
  • Dynamic pricing: Negotiate rates, guided by the AI Revenue Assistant's market, competitor, and PMS data.
  • Trust recovery: Respond to complaints by leveraging the F&B AI Assistant's "surprise & delight" suggestions.
  • Proactive reporting: Share guest insights with the GM Assistant for decision-making in morning meetings.
  • Continuously learning from feedback and industry peers, ensuring your guest service stays ahead of the curve.
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Openness Drives Excellence

Innovation in hospitality is on the horizon, and it starts with open knowledge exchange. History has shown that shared information fuels progress – from the creation of language and the printing press to the rise of the Internet and open-source platforms.

In hospitality, there’s incredible potential waiting to be unlocked. Imagine a world where hotel operators openly collaborate to enhance operating procedures, share experiences with systems and suppliers, and build a stronger community.

This future is within reach!

We invite you to join the open Hotel AI community and unlock the potential of your business and the industry together. Learn more