AI for Hospitality. Built for People.
Transform operations for 10X ease and performance.
Hire virtual assistants specifically designed for hospitality. They complement your team by navigating complex technology and processes, acting as a knowledge base and a gateway to industry best practices, saving your team valuable time and providing 24x7 coverage.
Search
Search the web, LLMs (e.g., ChatGPT), industry expert content, and your own policies and SOPs for highly relevant advice, bringing best practices directly to your team.
Own Data
Leverage your hotel’s data resources for informed recommendations and decision-making.
Flexible Tools
Adopt a flexible mix of your hotel’s technologies and cutting-edge apps tailored to hospitality, with our multi-agent system supporting both in-house and third-party partner solutions.
Human Oversight
AI mentored by your trusted human consultants, ensuring alignment and quality.
Hotel Operator
Reduced Staffing Burden
Hoteliers access industry-wide wisdom tailored to their unique contexts and data, ensuring evolving best practices aligned with their vision and goals. They address staffing shortages and enjoy significant efficiencies and boosted profits with a 5-10X ROI.
Empower your employees, so they can focus on delivering exceptional guest experiences.
Assistants for Every Role
Several roles can benefit from a specialized AI companion that shares knowledge, offers suggestions, streamlines tasks, and collaborates with your team and other AI agents of your technology providers, partners, and guests.
Whether you're passionate about creating unforgettable guest experiences, maximizing revenue, or boosting your career, an effective AI teammate can supercharge your efforts.
Guest Relations virtual assistance from inHotel was quick to setup to provide responses to guests' inquiries 24/7. It helps automate routine tasks, saving us time and energy. As a result we see that hotel operations become more efficient, enhancing guest satisfaction.
Depuis que nous avons pris l'assistant pour notre site web, je reçois beaucoup moins de mails et d'appels pour des renseignements sur notre hôtel/restaurant. Grâce à lui, mon équipe de salle est moins dérangée pendant le service. Cela m'a également permis de me libérer du temps pour mieux me concentrer sur mon travail de cuisinier.
Francesca was a joy to deploy. She learned from nearly 1,000 EHL web pages and integrated seamlessly into our summit site. Throughout the planning stages, it was easy to keep her knowledge up to date, which meant participants got instant answers and our team stayed focused on delivering a great event. The inHotel team was a pleasure to work with throughout.
A terrific aid for hoteliers for ensuring staff are always aware of what they can and cannot do. Also a perfect solution for helping secure direct bookings quickly and easily 24/7. This is a game changer for the hotel industry.
Guest Relations virtual assistance from inHotel was quick to setup to provide responses to guests' inquiries 24/7. It helps automate routine tasks, saving us time and energy. As a result we see that hotel operations become more efficient, enhancing guest satisfaction.
Depuis que nous avons pris l'assistant pour notre site web, je reçois beaucoup moins de mails et d'appels pour des renseignements sur notre hôtel/restaurant. Grâce à lui, mon équipe de salle est moins dérangée pendant le service. Cela m'a également permis de me libérer du temps pour mieux me concentrer sur mon travail de cuisinier.
A terrific aid for hoteliers for ensuring staff are always aware of what they can and cannot do. Also a perfect solution for helping secure direct bookings quickly and easily 24/7. This is a game changer for the hotel industry.
Staff Assistant
Traditional search delivers broad, outdated, irrelevant, or ad-biased results. Internal documents are often hard to find, causing inefficiencies and risking service quality and compliance.
Imagine a world where your new housekeeper instantly accesses all necessary information, from guest handling to emergency procedures. Where your receptionist quickly checks if writing down a credit card number is okay. Where your entire team boosts productivity and aligns with industry and brand standards.
Your Staff AI Assistant delivers search results tailored to your hotel's unique situation.
- Combines the knowledge of an LLM, ads-free web search, hospitality experts, and your teams' data
- Adapts responses to your hotel's setup, concept, and business priorities
- Encourages compliance with GDPR, CSRD, PCI DSS, etc.
- Speaks your employees' languages
- Effortless self-service setup
- Forever FREE plan
Guest Relations Assistant
Overwhelmed by guest inquiries? Struggling to keep up with 24/7 communication and instant response expectations? You're not alone. 70% of guests demand instant answers and prefer chatbots for simple inquiries, 33% abandon hotels due to poor customer support, while a positive experience is 10 times more likely to make them loyal advocates and increase direct bookings by 20%. Meeting these expectations, however, is hard with constrained staff.
Your Guest Relations AI Assistant trained with the skill to operate like a website chatbot delivers the desired experience, pressure-free.
- Human quality multilingual conversations
- Respects local cultural norms
- Promotes hotel's strengths
- Smart email contact form
- Effortless self-service setup
- Essentials FREE, forever
The assistant contextually adjusts its behavior as it interacts with:
- Dynamic pricing: Negotiate rates, guided by the AI Revenue Assistant's market, competitor, and PMS data.
- Trust recovery: Respond to complaints by leveraging the F&B AI Assistant's "surprise & delight" suggestions.
- Proactive reporting: Share guest insights with the GM Assistant for decision-making in morning meetings.
- Continuously learning from feedback and industry peers, ensuring your guest service stays ahead of the curve.
Openness Drives Excellence
Innovation in hospitality is on the horizon, and it starts with open knowledge exchange. History has shown that shared information fuels progress – from the creation of language and the printing press to the rise of the Internet and open-source platforms.
In hospitality, there’s incredible potential waiting to be unlocked. Imagine a world where hotel operators openly collaborate to enhance operating procedures, share best practices and experiences with suppliers, and build a stronger community.
This future is within reach!
We invite you to join the open Hotel AI community and unlock the potential of your business and the industry together. Learn more
