People in Hospitality
Hospitality is, and always will be, about people. Everyone deserves a voice, a presence, and a place in the AI-powered future.
As our industry enters the AI age, those who adapt will not just stay relevant. They will shape what comes next. With your own AI persona, you can represent yourself authentically, extend your influence, and connect with people and systems across the ecosystem, anytime, anywhere, and in any language. Your persona reflects your individuality, values, and voice, allowing you to share your expertise at scale and create value even when you're not actively working.
Overview
Hospitality is, and always will be, a people-first industry. From heartfelt welcomes to quick thinking under pressure, it’s the human touch that defines every great experience. Yet the industry faces a growing gap: staff shortages, rising guest expectations, and mounting pressure to do more with less.
Meanwhile, the tech world is moving fast. Hotel operations are increasingly supported by AI systems developed by corporations outside our industry. Just as OTAs once positioned themselves between hotels and guests, extracting value, these new systems may not reflect our values, understand our expertise, or prioritize our interests. But that is not the only future.
At InHotel, we believe hospitality professionals deserve more than survival in the AI age. They deserve to thrive. That’s why we’re building technology that keeps people at the center of hospitality’s evolution.
Your expertise, personality, and story can now live on in an AI persona that works for you. It shares your knowledge, learns and evolves, acts on your behalf, and represents you in the digital space across time zones and languages.
Whether you want to leave a lasting legacy, make your expertise accessible to hotels, or turn your skills into passive income, your AI persona helps you stay engaged, grow your presence, and protect what makes you unique.
Let’s ensure the future of hospitality is built with and for its people. A future where professionals stay relevant, connected, and empowered through AI.
Use Cases
Your digital persona opens up a range of opportunities for increasing your engagement and impact.
Recruitment
Applicants can differentiate themselves. Hiring managers assess candidate fit by chatting with their digital twin, streamlining selection and tailoring onboarding.
Role Transition
When moving from one hotel to another, your persona can remain available for ad-hoc consulting, offering guidance on problem-solving until your successor is fully up-to-speed.
Future Workflows
As hotels incorporate more AI agents into daily operations, your persona can contribute by performing expert reviews, providing feedback on marketing materials, or assessing responses to guest complaints.
Leadership
A new general manager can use their digital persona to connect with hotel employees, share their experience, working style, and vision, and build rapport without the stress of direct judgment.
Niche Expertise
Offer paid virtual consulting to hotels worldwide on topics such as sales strategy, F&B concepts, cost control, or sustainability best practices.
Ecosystem-Wide Collaboration
As a tour guide, your local insights can be just a query away for hotel human and digital concierges. Or as a hotel school lecturer specializing in sustainability research, your persona can recommend action plans based on a hotel's ESG report.
How It Works
Register and Personalize
Start by registering as a hospitality professional. Add your contact details, behavioral preferences (how your persona thinks and interacts), and a short biography. These elements form the foundation that makes your AI persona uniquely yours.
Build Your Knowledge Profile
Reflect your journey, values, knowledge, and aspirations, structured through FAQs, documents, and media that bring your perspective to life. By default, your content is referenced, allowing your AI persona to show sources in responses and help others explore your original work. For more control, you can also choose to keep certain items private.
Referenced Content
Visible in search and responses, this content lets others trace insights back to your original work, like a resume or authored publication, building transparency and trust.
Private Content
Used by your AI persona to inform answers, but never shown directly. Ideal for sensitive material like professional aspirations or unpublished project work you want to keep confidential.
Discovery
You’ll receive a unique link to your persona, which you can share with your professional network. Add it to your LinkedIn profile, send it to business partners ahead of meetings, or share it with hiring managers to showcase your strengths, unique value, and preferred way of engaging with others. It’s a simple way to augment your human interactions and turn them into new opportunities.
You can also choose to make your persona discoverable to AI agents used by companies across the travel and hospitality industry. This allows your knowledge to be surfaced when someone is searching for exactly what you offer.
Interactions
Your AI persona can interact with people (and systems) in multiple ways, making your unique digital representation accessible anytime, in any language, extending your human interactions beyond traditional barriers.
Like ChatGPT, but trained uniquely on your profile. People can ask questions, and your persona responds with answers shaped by your expertise, style, and values.
Create a virtual version of yourself that looks and sounds like you. People can speak directly with your digital twin for a more personal and memorable experience.
Soon, you will also be able to monetize your expertise by offering paid one-on-one advisory sessions with your AI persona, setting the price that reflects your value.
Enable other AI agents and systems to connect directly with your persona through an API. Hoteliers can discover and hire your persona to enhance their AI assistant teams with your distinct capabilities in matching roles (F&B, Revenue, Marketing, etc.) on an ad-hoc or ongoing basis. Think of it as multi-employment. Your digital self can support dozens of hotels at once, fill staffing gaps, deliver value at scale, and generate ongoing income for you.
Your persona will also be able to proactively discover and engage with AI agents from other industry professionals and companies, carrying out various activities on your behalf.
Insights
Gain insights into the conversations your AI persona has, helping you understand what others are curious about and where your expertise creates the most value.
Growing Seniority and Reputation
Every Knowledge Expert develops their seniority through experience points (XP) reflecting the combined impact of their industry contributions, both in the real-life and on InHotel platform.
You also develop your reputation score (star rating) as you or your AI persona answers people's questions and contributes to executing real-life business workflows.
Hoteliers can discover your seniority and reputation as they search for information. AI agents use it for matching your AI persona to suitable assignments.
Specialist
Early-career professionals with niche expertise, establishing presence.
Expert Answers: Industry peers access your niche expertise with multilingual AI text search
Capacity: Unlimited for fair use
Champion
Mid-level professionals with broad insights and proven domain success.
Everything in Specialist
Coming soon: Self-service avatar creation
Usage: 2 hours included, then €30/hour
€200 off annual Assistant Standard plan
Coming soon: Advisory revenue: €15/10' or €30/30'
Coming soon: API access
Elite
Senior professionals with deep industry experience and proven impact.
Everything in Champion
Assisted avatar creation with a podcast
Usage: 5 hours included, then €30/hour
€1,000 off annual Assistant Premium plan
Coming soon: Advisory revenue: €25/10' or €50/30'
Invitation or waiting list
Legend
Industry icons whose visionary strategic insights have defined hospitality.
Everything in Elite
Assisted avatar creation with custom clothing and podcast
Usage: 20 hours included, then €30/hour
€2,500 off annual Assistant Ultimate plan
Coming soon: Advisory revenue: €45/10' or €90/30'
Nomination-only
Earning Revenue
You can make your expertise accessible through your AI persona and multilingual AI-powered search at no cost with the Be plan. You’re free to share your persona via a direct link or embed it on your personal website, allowing others to explore your knowledge and perspective.
To unlock more advanced engagement and monetization features, you can upgrade to the Engage plan. This includes the option to create a digital twin that uses your face and voice to offer a more human-like experience. You will soon be able to monetize your expertise by offering custom-priced one-to-one advisory sessions, and enable your persona to contribute directly to hotel teams and workflows.
Be
Just be yourself, let others find you, get to know you, and learn from your experience.
Industry peers can discover your story, explore your perspective, and learn from your expertise through multilingual AI search.
Referenced content
Job match assistance
Capacity: Unlimited for fair use
Personal (non-commercial) use only
Engage
Expand your presence, advise others, and turn your experience into passive income.
Everything in Be
Private content
Coming soon: Conversation insights
Optional: Photo-realistic avatar
Production cost: €299 (one-time)
Usage costs: €25/hour of interaction
Coming soon: Advisory revenue
Coming soon: Personal agent in hotel teams
Coming soon: Personal agent in industry workflows
More Ways to Grow Your Impact
Your AI persona is the foundation. You can build on it and extend your influence by contributing to the AI Assistants used daily by hotels, in one of these two roles:
Knowledge Expert
Contribute original hospitality content such as frameworks, best practices, and insights to help train hotel AI assistants across industry domains. As assistants learn from your expertise, they reference your content in responses. This helps you build credibility, become discoverable by new audiences, and unlock royalty income. Learn more
Consultant
Support hotels that lack your expertise or need it on a fractional basis. You and your persona mentor other hotel AI assistants, shaping how they operate and providing hoteliers with peace of mind through trusted human oversight. This helps you reach more clients worldwide and earn a share of InHotel’s recurring revenue. Learn more
Content Removal upon Exit
If you decide to leave the platform, we will remove all your uploaded content and delete your AI persona.
Help Lead Hospitality Forward
Hospitality is changing, and your voice deserves a place in what comes next. This is your opportunity to stay relevant, share your expertise, and expand your impact through AI. Join a growing community of professionals using cutting-edge technology to scale their knowledge and skills while supporting others across the industry.
Hospitality is about people. It belongs to people. Including you.
Sign up today and start building your digital persona.