IT Assistant
Your co-pilot in hotel tech management and support.
The IT Assistant is your partner in managing and optimizing hotel technology, ensuring smooth system operations. From selecting tech solutions to troubleshooting and maintaining data security, it supports your IT team every step of the way. By alleviating their workload and offering expert guidance on best practices and industry standards, it helps make well-informed technology decisions.
Meet the hotel IT Assistant, your expert guide for tech solutions and support.
- Combines the knowledge of a language model, web search, hospitality experts, and your teams' shared data.
- Adapts responses to your hotel's unique infrastructure, policies, standards, and business objectives.
- Integrates with hotel systems for relevant insights and to facilitate automation.
- Speaks your team's languages.
- Effortless self-service setup.
- answering frequent staff questions with full awareness of your systems, policies, and SOPs
- running system audits and surfacing only the issues that matter
- automatically discovering new vendor technologies that match your environment’s needs
Hotel school lecturers, students, and industry thought leaders provide training content focused on industry best practices in IT Management. We use this knowledge to train the AI IT Assistant and make it available to all hoteliers through our multi-agent AI search platform.
You too can join the growing network of hospitality management experts, share your unique wisdom through inHotel Hub and create a positive impact on the industry. Learn more at Knowledge Experts.
Ready to experience the power of an AI-powered search tailored to the hospitality industry and your unique operations?
Frequently Asked Questions
What makes the AI assistant special? Isn't it just yet another chatbot?
While our assistants and chatbots share a conversational interface, traditional chatbots developed before 2024 are in many ways limited.
The hotel AI assistants have memory, execute tasks proactively, seek relevant information on the web, and continuously build a knowledge base of your operations.
With their unique personality, job description, and knowledge, they collaborate with your human team and other AI bots, and participate in cross-functional workflows. They are an extension of your human team that staff can use as trusted helpful partners, making their work life easier.
Are AI assistant's responses always perfectly natural and free-flowing?
While we strive for our assistants to be indistinguishable from human conversations in a wide range of languages, it's important to remember that like any language learner, they improve with data and experience.
Our AI is constantly learning and evolving towards holding natural interactions. Hotel-curated Q&As and your human feedback (up/down votes) are a tremendously powerful mechanism for quality improvements.
To guarantee quality, we'll use relevant benchmarks, analyze performance, and continuously upgrade the AI engine as even more intelligent language models become available.