Reservations Assistant
Let travelers and their AI agents drive direct bookings to your hotel around the clock.
Offer 24/7 availability to travelers and their AI agents, effortlessly answering questions, showcasing your hotel's unique strengths, and creating tailored offers in any language. Streamline reservation management across all channels, boosting direct bookings, elevating guest engagement, and freeing up valuable time for your team. Deliver a seamless, personalized experience that sets your hotel apart.
Meet the Reservations Assistant, your 24/7 AI partner for seamless, direct bookings.
- Engages travelers and their AI agents with instant, multilingual communication.
- Integrates with PMS and other hotel systems for relevant insights.
- Augments your contact form or email based workflows by AI.
- Easy self-service setup.
- Essentials are free, forever.
See how the assistant answers guest inquiries about directions, features, and amenities - in many languages.
Hotel school lecturers, students, and industry thought leaders provide training content focused on industry best practices in Hotel Reservations. We use this knowledge to train the AI Reservations Assistant and make it available to all hoteliers through our multi-agent AI search platform.
You too can join the growing network of hospitality management experts, share your unique wisdom through inHotel Hub and create a positive impact on the industry. Learn more at Knowledge Experts.
Ready to overcome staffing challenges and effortlessly deliver highly personalized guest experiences?
Frequently Asked Questions
What makes the AI assistant special? Isn't it just yet another chatbot?
While our assistants and chatbots share a conversational interface, traditional chatbots developed before 2024 are in many ways limited.
The hotel AI assistants have memory, execute tasks proactively, seek relevant information on the web, and continuously build a knowledge base of your operations.
With their unique personality, job description, and knowledge, they collaborate with your human team and other AI bots, and participate in cross-functional workflows. They are an extension of your human team that staff can use as trusted helpful partners, making their work life easier.
Are AI assistant's responses always perfectly natural and free-flowing?
While we strive for our assistants to be indistinguishable from human conversations in a wide range of languages, it's important to remember that like any language learner, they improve with data and experience.
Our AI is constantly learning and evolving towards holding natural interactions. Hotel-curated Q&As and your human feedback (up/down votes) are a tremendously powerful mechanism for quality improvements.
To guarantee quality, we'll use relevant benchmarks, analyze performance, and continuously upgrade the AI engine as even more intelligent language models become available.