Product
May 13, 2024

Customer Portal Launch

inhotel.io launches a customer portal, allowing hoteliers to self-manage their digital agents, currently the Guest Relations Assistant. This provides hotel managers with the ability to customize FAQs, appearance, communication style, and smart contact form behavior, ultimately personalizing the experience for their teams and guests.

Customer Portal Launch

inhotel.io Customer Portal: Take Control of Your Guest Relations Assistant

Exciting news for our Early Access customers! We're thrilled to announce the launch of the inhotel.io customer portal, giving you the power to self-provision, configure, and manage your digital hotel assistants.

For now, this means taking full control of your Guest Relations Assistant, fine-tuning it to perfectly match your hotel's needs and brand identity.

Personalize Your AI Assistant

The customer portal empowers you to:

  • Customize Knowledge Base: Upload your hotel's specific FAQs and preferred answers, ensuring your AI assistant delivers accurate and relevant information to your guests.
  • Fine-Tune Appearance:  Choose the chatbot's visual style, from the color scheme to the welcome text, to seamlessly blend with your website's design.
  • Set Communication Style:  Craft the personality you want your AI assistant to embody, whether it's friendly and casual or professional and informative.
  • Control Contact Form:  Configure the smart contact form behavior, allowing guests to easily transition from chat to an offline email conversation.

Early Access Insights

Our Early Access program has shown that tailoring FAQs significantly enhances the chatbot's conversation quality. We're confident that handing you the reins will allow you to "teach" your AI assistant the service standards and communication style that reflect your unique hotel experience.

Join the Early Access Program

If you're interested in providing immediate answers to potential guests on your website (a must-have for the 70% of travelers who expect it!), join the Early Access program!

Sign up for the waiting list for the next (and likely last) round and lock in an exclusive financial benefit. Don't miss out, the entry closes on May 17th!