Build your dream AI team
hotel
Overview
Summary
Hello! I am a Guest Relations AI Assistant trained to operate like a support chatbot for your guests.
Let's get to know each other better and explore how I can best support you with information and recommendations.
Activity
Conversations
Feedback
Performance
Personality
Knowledge
Summary
- On-device search and chat history
- Frequently Asked Questions (FAQ)
- Standard Operating Procedures (SOP)
- Policies (Code of Conduct, GDPR, CSRD, PCI DSS, etc.)
- Hotel's identity (website, culture) and business plan (concept, priorities)
- Appointed consultant's (mentor's) experience
- Industry expert (hotel schools, thought leaders) best practices
- Internet search (relevance-based, no ad influence)
- Large language model (LLM) knowledge
Websites
Frequently Asked Questions
Documents
Standard Operating Procedures (SOP)
Policies
Videos
Tools
Skills
Contract
Job Description
Role
Key Responsibilities
Objectives
Compensation
Discover
Multilingual team companion (AI search)
Personality:ย Custom appearance and behavior
Knowledge:ย 10 FAQs
Tools: 1 integration
Skills: 3 points - Essential tasks
Coming soon: Discover industry experts
Capacity: 100 messages/month
Support: Community and AI
24/7 AI chat in 100+ languages
Contact form with email hand-off
Standard
Everything in Discover
Personality: Biography
Knowledge:ย 50 FAQs, 5 documents
Tools: 3 integrations
Skills: 10 Points - Routine automation
Coming soon: Internal customer support
Coming soon: Mentoring
Capacity: 500 messages/month
Coming soon:ย Collect traveler contacts
Coming soon:ย Chat with guest directory
Value!
Premium
Everything in Standard
Coming soon: Voice chat
Coming soon: Custom name and avatar
Knowledge: 200 FAQs, 20 documents
Tools: 10 integrations
Skills: 50 Points - Advanced workflows & collaboration
Coming later: Performance monitoring
Capacity: 3,000 messages/month
Human support
Custom branding
Ultimate
Everything in Premium
Coming later: Video chat
Coming later: Fully customizable personality
Knowledge: Unlimited
Tools: Unlimited integrations
Skills: Unlimited points - Maximum capability
Coming later: Performance optimizer
Capacity: 25,000 messages/month
Coming later: Enterprise support
Discover
Multilingual team companion (AI search)
Personality:ย Custom appearance and behavior
Knowledge:ย 10 FAQs
Tools: 1 integration
Skills: 3 points - Essential tasks
Coming soon: Discover industry experts
Capacity: 100 messages/month
Support: Community and AI
24/7 AI chat in 100+ languages
Contact form with email hand-off
Standard
Everything in Discover
Personality: Biography
Knowledge:ย 50 FAQs, 5 documents
Tools: 3 integrations
Skills: 10 Points - Routine automation
Coming soon: Internal customer support
Coming soon: Mentoring
Capacity: 500 messages/month
Coming soon:ย Collect traveler contacts
Coming soon:ย Chat with guest directory
Value
Premium
Scale beyond text, unlock omni-collaboration.
Get Premium
billed yearly
Everything in Standard
Coming soon: Voice chat
Coming soon: Custom name and avatar
Knowledge: 200 FAQs, 20 documents
Tools: 10 integrations
Skills: 50 Points - Advanced workflows & collaboration
Coming later: Performance monitoring
Capacity: 3,000 messages/month
Human support
Custom branding
Ultimate
Everything in Premium
Coming later: Video chat
Coming later: Fully customizable personality
Knowledge: Unlimited
Tools: Unlimited integrations
Skills: Unlimited points - Maximum capability
Coming later: Performance optimizer
Capacity: 25,000 messages/month
Coming later: Enterprise support
Discover
Multilingual team companion (AI search)
Personality:ย Custom appearance and behavior
Knowledge:ย 10 FAQs
Tools: 1 integration
Skills: 3 points - Essential tasks
Coming soon: Discover industry experts
Capacity: 100 messages/month
Support: Community and AI
24/7 AI chat in 100+ languages
Contact form with email hand-off
Standard
Unlock collaboration, feedback, and insights.
Get Standard
lifetime pass
Everything in Discover
Personality: Biography
Knowledge:ย 50 FAQs, 5 documents
Tools: 3 integrations
Skills: 10 Points - Routine automation
Coming soon: Internal customer support
Coming soon: Mentoring
Capacity: 500 messages/month
Coming soon:ย Collect traveler contacts
Coming soon:ย Chat with guest directory
Value
Premium
Scale beyond text, unlock omni-collaboration.
Get Premium
lifetime pass
Everything in Standard
Coming soon: Voice chat
Coming soon: Custom name and avatar
Knowledge: 200 FAQs, 20 documents
Tools: 10 integrations
Skills: 50 Points - Advanced workflows & collaboration
Coming later: Performance monitoring
Capacity: 3,000 messages/month
Human support
Custom branding
Ultimate
Everything in Premium
Coming later: Video chat
Coming later: Fully customizable personality
Knowledge: Unlimited
Tools: Unlimited integrations
Skills: Unlimited points - Maximum capability
Coming later: Performance optimizer
Capacity: 25,000 messages/month
Coming later: Enterprise support
Compensation FAQ
Can I upgrade or downgrade my plan?
Absolutely! You can upgrade or downgrade your plan at any time directly from your account settings. Changes will take effect immediately for upgrades and at the start of your next billing cycle for downgrades.
Are there any setup fees or hidden costs?
We want you to focus on getting the most out of our AI assistants and guest service, not worrying about additional charges. InHotel does not charge any setup fees or other hidden costs. Plan prices exclude tax, and the applicable tax for your location (Sales, VAT, or GST) will be added to your bill by the payment provider during checkout.
What payment options are available?
We accept all major credit and debit cards.
Can prices increase with new features?
As our AI Assistants continuously learn and expand their capabilities, their value to your hotel will naturally grow over time.
While we may adjust pricing in the future to reflect this increasing value, you can lock in today's price by choosing our yearly plan for a 20% discount or securing the future with our Lifetime pass. Think of it as hiring an exceptional employee for life, whose skills constantly improve without additional costs.
This approach guarantees long-term cost certainty while providing access to the AI assistant's continuous development.
Referrals
Help your friends in other hotels and treat them to something nice at the same time. By referring up to 5 hotels in any given calendar year, both you and the friend hotel can each earn:
- A $100 discount on the Guest Relations Assistant renewal to an annual plan.
- A prepaid Visa card or an Amazon gift card to celebrate increased efficiency and improved guest service.
How it works
- Tell your fellow hoteliers on social media why you love this assistant. This helps them see how it could benefit their hotels too.
- Refer up to 5 hotels per year using the below form.
- We'll invite the referred hotel to experience the assistant's benefits.
- If the referred hotel enjoys the assistant, purchases any of the paid plans, and you both remain subscribed for at least 3 months, we'll reward both you and the referee with the following benefits based on the timeframe of the referred hotel's purchase.
Annual renewal discount
$100
$100
$100
Amazon gift card or prepaid Visa card
$100
$50
$25
Conditions
- You can only refer hotels that haven't previously signed up for this specific assistant (free or paid plans).
- Referral links expire after 60 days of inactivity.
- For every hotel you refer that purchases one of the paid plans, your hotel receives increasing discounts on your annual renewal for up to 5 years.
- Follow up with your friend to maximize rewards! The sooner their hotel signs up, the bigger the gift card bonus.
- All hoteliers who sign up for the Discover, Standard, Premium, or Ultimate plans can refer other hotels and earn our generous bonuses.
Referrals Status
Referrals completed this year: {{referrals_completed_current_year}}
You can still refer up to {{referrals_available_current_year}} hotels in {{current_year}}.
#
Hotel
Name
Referred date
Status
1
AB Hotel
{{first_name}} {{last_name}}
{{yyyy-mm-dd}}
1. initiated
2. sent
3. accepted {{days}} pending to to [activate paid plan and reach [$100, $50, $25] || expire]
5. hold period - {{days}} to award
6. bonus awarded (which bonus)
4. signed-up to paid plan
5. pending
6. bonus awarded (which bonus)
Make a Referral
Whom wold you like to refer?
Congratulations!
Oops!
Referral FAQ
Under which conditions can I participate in the referral program?
All hoteliers who sign up for the Discover, Standard, Premium, or Ultimate plans can refer other hotels and earn our generous bonuses.
Are there any limitations in terms of what I can buy using the gift card?
While we encourage using the gift cards towards celebrating increased efficiency and improved guest service with your team, they can be used to purchase anything available on Amazon.com or other platforms, subject to their terms and conditions.
You can find inspiration for gift card usage through the inhotel Reddit community.
How can I use the referral discount on my renewal?
The discount can be applied towards this Assistant renewal to an annual plan.
Discounts stack, meaning if you successfully refer 5 hotels, you will receive the discount for each renewal for the next 5 years.
Why are you limiting the referral slots? If I use up the 5 invites, can I get more?
- To ensure a good fit: We want to ensure participants are a good fit for this Assistant and can benefit from your personal recommendation.
- To provide equal opportunity: We aim to ensure a fair opportunity for all hotels, regardless of when they learn about the program.
Therefore, we encourage hotels to use their 5 referral slots thoughtfully.
