Build your dream AI team
hotel
Overview
Summary
Hello! I am a Guest Relations AI Assistant trained to operate like a support chatbot for your guests.
Let's get to know each other better and explore how I can best support you with tasks, information, and recommendations.
Activity
Conversations
Feedback
Performance
North Star = Customer Satisfaction (CSAT)
Personality
Knowledge
Summary
- Search and chat history on each person's device
- Role-specific answers to Frequently Asked Questions (FAQ)
- Coming soon: Standard operating procedures (SOP)
- Assistant's job description (role & responsibilities)
- Coming soon: Policies (code of conduct, GDPR, PCI-DSS, etc.)
- Your hotel's identity (website, features, culture)
- Your hotel's business plan (concept, priorities)
- Coming soon: Exclusive best practices from hospitality industry experts
- Internet search (purely relevance-based, no ad influence)
- The world's knowledge compressed into a Large language model (LLM)
Knowledge Summary
Websites
Frequently Asked Questions
Standard Operating Procedures (SOP)
Videos
Skills
Tools
Contract
Job Description
Role
Key Responsibilities
2. Contribute to revenue generation by identifying and pursuing upselling and cross-selling opportunities, while proposing suitable solutions for guest disputes.
Objectives
Compensation
Discover
Experience magical chatbot & contact form.
24/7 AI chat in 100+ languages
Knowledge: 1 website, 10 FAQs
Capacity: 100 messages/month
Contact form with email hand-off
Interact with your key system
Coming soon: Staff companion
Community and AI support
Standard
Unlock collaboration, feedback, and insights.
Get Standard
billed monthly
Everything in Discover
Knowledge: 1 website, 50 FAQs, 5 documents
Capacity: 500 messages/month
Coming soon: Reasoning
Coming soon: Learns from human feedback
Coming soon: Automate actions with your systems
Collaborates with 1 other assistant
Coming soon: Collect traveler contacts
Coming soon: Chat with guest directory
Coming soon: Mentoring
Value!
Premium
Scale beyond text, unlock omni-collaboration.
Get Premium
billed monthly
Everything in Standard
Knowledge: 5 websites, 200 FAQs, 20 documents
Capacity: 3,000 messages/month
Collaborates with 5 other assistants
Coming soon: Full interaction with your systems
Coming soon: Voice chat
Coming soon: Custom name and avatar
Coming later: Consult industry experts
Custom branding
Human support
Ultimate
Enjoy human-like assistance.
Get Ultimate
billed monthly
Everything in Premium
Knowledge: Unlimited
Capacity: 25,000 messages/month
Coming soon: Unlimited assistant collaboration
Coming soon: Unlimited interaction with all systems
Coming later: Video chat
Coming later: Mobile app
Coming later: Custom personality
Coming later: Enterprise support
Discover
Experience magical chatbot & contact form.
24/7 AI chat in 100+ languages
Knowledge: 1 website, 10 FAQs
Capacity: 100 messages/month
Contact form with email hand-off
Interact with your key system
Coming soon: Staff companion
Community and AI support
Standard
Unlock collaboration, feedback, and insights.
Everything in Discover
Knowledge: 1 website, 50 FAQs, 5 documents
Capacity: 500 messages/month
Coming soon: Reasoning
Coming soon: Learns from human feedback
Coming soon: Automate actions with your systems
Collaborates with 1 other assistant
Coming soon: Collect traveler contacts
Coming soon: Chat with guest directory
Coming soon: Mentoring
Value
Premium
Scale beyond text, unlock omni-collaboration.
Everything in Standard
Knowledge: 5 websites, 200 FAQs, 20 documents
Capacity: 3,000 messages/month
Collaborates with 5 other assistants
Coming soon: Full interaction with your systems
Coming soon: Voice chat
Coming soon: Custom name and avatar
Coming later: Consult industry experts
Custom branding
Human support
Ultimate
Enjoy human-like assistance.
Everything in Premium
Knowledge: Unlimited
Capacity: 25,000 messages/month
Coming soon: Unlimited assistant collaboration
Coming soon: Unlimited interaction with all systems
Coming later: Video chat
Coming later: Mobile app
Coming later: Custom personality
Coming later: Enterprise support
Discover
Experience magical chatbot & contact form.
24/7 AI chat in 100+ languages
Knowledge: 1 website, 10 FAQs
Capacity: 100 messages/month
Contact form with email hand-off
Interact with your key system
Coming soon: Staff companion
Community and AI support
Standard
Unlock collaboration, feedback, and insights.
Everything in Discover
Knowledge: 1 website, 50 FAQs, 5 documents
Capacity: 500 messages/month
Coming soon: Reasoning
Coming soon: Learns from human feedback
Coming soon: Automate actions with your systems
Collaborates with 1 other assistant
Coming soon: Collect traveler contacts
Coming soon: Chat with guest directory
Coming soon: Mentoring
Value
Premium
Scale beyond text, unlock omni-collaboration.
Everything in Standard
Knowledge: 5 websites, 200 FAQs, 20 documents
Capacity: 3,000 messages/month
Collaborates with 5 other assistants
Coming soon: Full interaction with your systems
Coming soon: Voice chat
Coming soon: Custom name and avatar
Coming later: Consult industry experts
Custom branding
Human support
Ultimate
Enjoy human-like assistance.
Everything in Premium
Knowledge: Unlimited
Capacity: 25,000 messages/month
Coming soon: Unlimited assistant collaboration
Coming soon: Unlimited interaction with all systems
Coming later: Video chat
Coming later: Mobile app
Coming later: Custom personality
Coming later: Enterprise support
Compensation FAQ
Can I upgrade or downgrade my plan?
Absolutely! You can upgrade or downgrade your plan at any time directly from your account settings. Changes will take effect immediately for upgrades and at the start of your next billing cycle for downgrades.
Are there any setup fees or hidden costs?
We want you to focus on getting the most out of our AI assistants and guest service, not worrying about additional charges. inhotel.io does not charge any setup fees or other hidden costs. Plan prices exclude tax, and the applicable tax for your location (Sales, VAT, or GST) will be added to your bill by the payment provider during checkout.
What payment options are available?
We accept all major credit and debit cards.
Can prices increase with new features?
As our AI Assistants continuously learn and expand their capabilities, their value to your hotel will naturally grow over time.
While we may adjust pricing in the future to reflect this increasing value, you can lock in today's price by choosing our yearly plan for a 20% discount or securing the future with our Lifetime pass. Think of it as hiring an exceptional employee for life, whose skills constantly improve without additional costs.
This approach guarantees long-term cost certainty while providing access to the AI assistant's continuous development.
Referrals
Help your friends in other hotels and treat them to something nice at the same time. By referring up to 5 hotels in any given calendar year, both you and the friend hotel can each earn:
- A $100 discount on the Guest Relations Assistant renewal to an annual plan.
- A prepaid Visa card or an Amazon gift card to celebrate increased efficiency and improved guest service.
How it works
- Tell your fellow hoteliers on social media why you love this assistant. This helps them see how it could benefit their hotels too.
- Refer up to 5 hotels per year using the below form.
- We'll invite the referred hotel to experience the assistant's benefits.
- If the referred hotel enjoys the assistant, purchases any of the paid plans, and you both remain subscribed for at least 3 months, we'll reward both you and the referee with the following benefits based on the timeframe of the referred hotel's purchase.
Annual renewal discount
$100
$100
$100
Amazon gift card or prepaid Visa card
$100
$50
$25
Conditions
- You can only refer hotels that haven't previously signed up for this specific assistant (free or paid plans).
- Referral links expire after 60 days of inactivity.
- For every hotel you refer that purchases one of the paid plans, your hotel receives increasing discounts on your annual renewal for up to 5 years.
- Follow up with your friend to maximize rewards! The sooner their hotel signs up, the bigger the gift card bonus.
- All hoteliers who sign up for the Discover, Standard, Premium, or Ultimate plans can refer other hotels and earn our generous bonuses.
Referrals Status
Referrals completed this year: {{referrals_completed_current_year}}
You can still refer up to {{referrals_available_current_year}} hotels in {{current_year}}.
#
Hotel
Name
Referred date
Status
1
AB Hotel
{{first_name}} {{last_name}}
{{yyyy-mm-dd}}
1. initiated
2. sent
3. accepted {{days}} pending to to [activate paid plan and reach [$100, $50, $25] || expire]
5. hold period - {{days}} to award
6. bonus awarded (which bonus)
4. signed-up to paid plan
5. pending
6. bonus awarded (which bonus)
Make a referral
Congratulations!
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Referral FAQ
Under which conditions can I participate in the referral program?
All hoteliers who sign up for the Discover, Standard, Premium, or Ultimate plans can refer other hotels and earn our generous bonuses.
Are there any limitations in terms of what I can buy using the gift card?
While we encourage using the gift cards towards celebrating increased efficiency and improved guest service with your team, they can be used to purchase anything available on Amazon.com or other platforms, subject to their terms and conditions.
You can find inspiration for gift card usage through the inhotel Reddit community.
How can I use the referral discount on my renewal?
The discount can be applied towards this Assistant renewal to an annual plan.
Discounts stack, meaning if you successfully refer 5 hotels, you will receive the discount for each renewal for the next 5 years.
Why are you limiting the referral slots? If I use up the 5 invites, can I get more?
- To ensure a good fit: We want to ensure participants are a good fit for this Assistant and can benefit from your personal recommendation.
- To provide equal opportunity: We aim to ensure a fair opportunity for all hotels, regardless of when they learn about the program.
Therefore, we encourage hotels to use their 5 referral slots thoughtfully.
