AI-Powered Hotel Staff Scheduling
Maintain team rosters with ease for optimized cost.
Dynamically schedule staff based on availability, skills, preferences, and occupancy forecasts for cost savings in the order of 2-4% of total revenue.
The Scheduling Dilemma
One evening, Laura, an F&B Manager, overwhelmed and anxious, worked late to finalize the staff roster. The next morning, just before breakfast preparations begin, she receives a call. An essential employee is calling in sick. "Oh no!" she exclaims as she scrambles to cover the gap.
Some days, too many employees crowd the floor. On others, key shifts remain uncovered, causing delays and guest dissatisfaction. One costly error leaves Laura frustrated and heartbroken, exposing the inefficiencies of manual scheduling.
Laura’s struggle is all too common, draining time, eroding profits, and undermining service quality.
Imagine Effortless Planning
Everything is intuitive and easy to use. Your AI HR Assistant is backed by a private instance of an enterprise-grade open-source ERP system and manages your employee records. Your departmental AI assistants monitor capacity requirements and staff availability and maintain schedules. You can simply chat with them to inform about your holiday plans or view the weekly roster.
Onboarding
- Onboard the HR AI Assistant and make it aware of your outlets, teams, workers (employees, contractors), and labor law requirements.
- Tell the AI Assistant how to access up-to-date occupancy information, usually through a PMS integration. If an integration is required and your PMS is modern and supports APIs, we’ll handle it.
- Your managers have a structured conversation with the departmental AI assistants to explain how they approach staffing and roster building.
- You specify who must be contacted or approve final staffing decisions.
Prefer using your existing HR system? Let us explore custom integration.
Operations
- You let the AI handle day-to-day scheduling and staff coordination, with the option to look under the hood or override as needed.
- If you prefer, the AI can also operate in an advisory mode, providing proactive recommendations for your approval.
- Employees receive real-time shift updates on their mobile app. Notifications alert them to new or changed schedules so they can respond quickly.
- They can confirm or reject any invitations or schedule changes, ensuring transparent communication and flexibility on both sides.
Key Benefits
- Tailored rosters that factor staff members' skills, availability, and preferences.
- Occupancy-based scheduling avoids over- or under-staffing.
- An estimated 2–4% cost savings from total revenue by optimized labor.
- Fewer scheduling headaches for managers through AI-driven logistics.
- AI assistants deliver more than workforce management, enhancing daily operations and employee support.
Pricing
An AI assistant is provided for HR and every role with a staff rotation. The Standard plan starts at EUR 99 per team per month (pricing), covering basic management needs. For hotels requiring dynamic capacity management with PMS and other system integrations, the Premium plan is available at EUR 249 per team per month, plus the Dynamic Scheduling skill at EUR 5 per employee per month.
AI assistants go beyond shift scheduling. They provide hotel-tailored AI search, training, and automation services for employees. If you’ve already subscribed to the above plans, you don’t need to add them separately for these functions.
Additionally, a labor law compliance review is available as an optional add-on from a third party for EUR 100 per month.
ROI Calculator
Ready to transform your staff scheduling?
Reach out today to learn the details and explore how our solution can benefit your hotel.