Product
November 18, 2024

Empowering Hotel Teams with an Always-On GDPR Expert

Discover how Marc, InHotel’s AI-powered assistant, makes GDPR compliance effortless, proactive, and accessible for your entire hotel team.

Empowering Hotel Teams with an Always-On GDPR Expert

Overview

Guest data protection is a big deal in hospitality, and for a good reason. A single misstep can lead to fines, lost trust, and damage to your brand’s reputation. With GDPR in the mix, the stakes are even higher. But let’s face it: keeping every staff member aligned with data protection rules isn’t easy—especially with high turnover, new hires, and busy teams juggling multiple responsibilities.

That’s where InHotel’s AI-powered Staff Assistant, Marc, steps in. Now trained on the full GDPR guidelines (yes, all 88 pages!), Marc gives your team instant access to a GDPR expert—anytime, anywhere. Marc’s expertise is shared with Guest Relations and any future InHotel AI agents, ensuring compliance isn’t just a back-office effort but a hotel-wide standard.

What Makes This Unique?

GDPR Expertise for Everyone

Whether it’s a seasoned manager or a new hire on their first shift, your team now has a go-to resource for all things GDPR. From simple questions like “Is it okay if I share a guest’s arrival date with a tour operator?” to more complex scenarios, Marc keeps your staff informed and compliant.

Proactive Compliance Built In

Even when staff members aren’t aware they’re handling sensitive data, Marc steps in. By understanding conversations in real time, Marc gently nudges your team toward GDPR-compliant actions. It’s like having a data protection pro by their side, quietly doing the heavy lifting.

No More Guesswork, No Big Bills

Forget costly and time-consuming training sessions. With Marc, your team gets consistent, accurate guidance on demand—without extra costs. It’s like having a 24/7 compliance advisor that scales effortlessly with your operations.

Protect Your Guests and Your Brand

Data breaches don’t just hurt your wallet—they hurt your reputation. With Marc’s expertise, your staff handles personal data responsibly, building trust with your guests and protecting your business. Marc’s knowledge supports GDPR-compliant actions in every department, from front desk and housekeeping to HR, F&B, and beyond.

Why Hoteliers Love It

Marc makes GDPR compliance a seamless part of your team’s daily routine, allowing them to focus on what matters most—delivering exceptional guest experiences. Meanwhile, the assistant handles the fine print, ensuring your operations remain compliant.

Trained to prioritize GDPR guidelines as the authoritative source, Marc cuts through mixed signals and keeps your hotel on the right path. By integrating compliance into every aspect of your operations, Marc helps you safeguard your business and elevate guest trust.

Ready to Make GDPR Easy?

Equip your team with the confidence to manage guest and employee data responsibly, avoid costly fines, and build lasting trust. With Marc, GDPR compliance becomes a strength, not a hassle.

Take the next step in protecting your hotel and guests. Get Started with Marc today—it’s simple, fast, and effective.