The Staff Assistant Is Now Available to Every Hotel
Meet Marc, InHotel’s Staff Assistant—an AI co-pilot designed to streamline hotel operations and boost staff confidence with contextual, ad-free answers.
Use algorithms to process the image and extract important features from it
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Use machine learning to classify the image into different categories
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Filter the images based on a variety of criteria, such as color, texture, and keywords
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Automatically group similar images together and apply a common label across them
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Convert the extracted features into a vector representation of the image
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Overview
We’re excited to announce the general availability of InHotel’s Staff Assistant, Marc, now accessible to hotels of all sizes worldwide. Initially launched in Early Access in October, Marc has evolved into a smarter, more versatile, and indispensable AI-powered co-pilot to elevate your hotel operations.
A Quick Recap
Marc was designed to empower your team with instant, tailored answers to questions ranging from performing a check-in to staying ahead of the latest guest experience trends. He boosts staff confidence, streamlines operations, and simplifies onboarding—all while adapting to your hotel’s unique culture and standards.
What’s New?
With the general release, Marc introduces exciting new capabilities:
- Sustainability Expertise: Now integrates CSRD guidelines to support your hotel’s environmental goals.
- Localized Presets: Customize frequent queries in your preferred language for smoother interactions.
- Knowledge Sharing: Acts as a knowledge hub, seamlessly sharing insights across assistants to create property-wide expertise.
- Skill Expansion: Gains new abilities, like recommending operational improvements based on industry-wide insights. (Stay tuned for more.)
- Smarter and Faster: A model upgrade improves accuracy and insight delivery.
Key Highlights
- Accessible to All: Marc is available for free to any hotel, with advanced features unlockable on paid plans.
- Tailored AI Searches: Connects your hotel to industry expertise, delivering customized responses while avoiding the sponsored content bias of public search tools.
- Effortless to Use: No training or complex prompts required. Marc understands your context and works like a knowledgeable, always-available peer.
- Complements Existing AI Tools: Whether you have an AI-enabled PMS or guest-facing chatbot, Marc focuses exclusively on empowering your staff.
If you're ready to give your team the confidence, knowledge, and support they need to excel, engage Marc as the cornerstone of operational excellence in today’s AI-driven hospitality world.
Get Started Now and see how Marc can make your operations smarter and more efficient!
